The claimant was involved in an accident on February 13, 2016 and disputed entitlement to three treatment plans on September 18, 2018; within the two-year limitation of the denied treatment plans. The insurer argued that the application was filed with the Tribunal on January 17, 2019, beyond the two-year limitation period. Adjudicator Norris ruled in favour of the claimant, noting that the filing date of January 17, 2019 was an administrative error by the Tribunal. The claimant had provided a fax confirmation to the LAT which confirmed that the application as received on September 18, 2018. The claimant also provided certificates of service to the insurer dated September 18, 2018. The fact that the claimant re-filed the Application on January 17, 2019 due to not receiving a notice to the original September 2018 application from the Tribunal was irrelevant.