The claimant applied to the LAT seeking entitlement to pre- and post-104 IRBs, psychological treatment, and physiotherapy treatment. Adjudicator Go found that the claimant was entitled to pre-104 IRBs only. Adjudicator Go noted that although the claimant was taking anti-depression medication, she had failed to complete all her sessions with a social worker, she had not attended psychological treatment since 2016, and references to increased anxiety in the family doctor’s records were unrelated to the accident.