Zhang v. The Co-Operators General Insurance Company (20-003427)

The claimant disputed entitlement to the unapproved balance of $5,912.81 for CAT assessments. The unapproved portion of the assessments represented four file review assessments and transportation costs (before the first 50 km). Adjudicator Norris held that any fee associated with reviewing files should be included in the $2,000 assessment fee. He further held that as the claimant had not been deemed catastrophically impaired (or even submitted an OCF-19), she was not entitled to transportation expenses before the first 50 km. As such, Adjudicator Norris found that the claimant was not entitled to the fees claim, and the application was dismissed.