A.A. v. Certas Direct Insurance Company (18-00856)

The claimant sought entitlement to physiotherapy, a driver evaluation assessment, a neurological assessment, and interest. Adjudicator Watt found the following: the claimant was not entitled to a driver evaluation assessment since she had already been assessed and returned to driving; there was insufficient evidence to suggest that a neurological assessment would have a rehabilitative purpose leading to a reduction of pain, so such an assessment was not reasonable or necessary; and no interest was payable to the claimants since no benefits were owed to her.