The claimant sought entitlement to IRBs and various medical benefits. Adjudicator Sewrattan held that the claimant did not suffer a substantial inability to engage in his pre-accident work (he admitted to being able to drive, which was a major component of his job). He also held that the claimant was not entitled to proposed assessment or psychological treatment, but that two treatment plans for physical therapy were reasonable and necessary. The insurer was denied costs despite the claimant providing materials late, ignoring the page limit on written submissions, refusing to provide relevant records, and failing to abide by the Tribunal’s timelines.