Applicant v Aviva Insurance Canada (17-007873)

The claimant sought medical benefits for chiropractic treatment. Adjudicator Kershaw held that the claimant was not entitled to the treatment because she did not prove that the treatment plan was reasonable and necessary. The claimant’s treating physician only recommended a splint and possible surgery for her left hand and stated that additional massage therapy could be helpful for her neck, upper body and low back. The orthopaedic surgeon who conducted the IE stated that no further treatment would facilitate the claimant’s recovery.