Applicant v. Aviva Insurance Canada (17-008304)

The claimant sought entitlement to a chronic pain program and a special award. Adjudicator Maleki-Yazdi found the chronic pain program reasonable and necessary. She preferred the evidence of the claimant’s treatment providers and noted that the insurer had not put forward evidence from appropriate experts. A special award was not granted because the claimant failed to explain why such an award was warranted.