The insurer sought reconsideration of the Tribunal’s order that the claimant was required to attend two Ies before the matter could proceed, in accordance with section 55. However, the Tribunal’s decision included terms regarding the IEs; Intact disputed those terms. Vice Chair Shapiro upheld the terms imposed by the Tribunal. He concluded that the Tribunal properly performed a “balancing act,” and that the Tribunal did not make an error. There was no evidence that a paper review rather than an in-person review would be impossible or meaningless.