Applicant v. The Co-operators General Insurance Company (16-003564)

The claimant sought entitlement to one psychological treatment plan. The insurer denied the plan and cited the excessive progress report fees as one of the reasons the plan was not reasonable and necessary. Adjudicator Lori Marzinotto evaluated the Ontario Psychological Association Guidelines for Assessment and Treatment in Insurance Claims and agreed that the treatment plan was not reasonable and therefore not payable.