The claimant sought entitlement to acupuncture, massage, and chiropractic therapy, a social work assessment, an in-home assessment, the cost for the production of a disability certificate, and interest on the overdue payment of benefits. Adjudicator Norris did not find the disputed treatment, assessments, and cost for the production of a disability certificate to be reasonable or necessary for the following reasons: the claimant was reported to be virtually pain-free and functional at the time the chiropractic and physiotherapy treatment plan was proposed; there was no evidence of the claimant experiencing the social problems that the social work assessment aimed to address; there was no evidence showing the claimant required an in-home assessment due to being disabled from completing his personal care tasks; and the insurer did not request the production of the disability certificate. As such, no interest was payable to the claimant since no benefits were owed to him.
