The claimant sought entitlement to post-104 week IRBs. Adjudicator Létourneau concluded that the claimant did not meet the complete inability test and denied the claim. The claimant’s background and education qualified him for manual labour type positions, but not customer-service type jobs due to lack of English language skills. The adjudicator concluded that the claimant had sufficient physical abilities to work in light to medium work. The surveillance of the claimant also showed him engaging in activities that the supported the IE assessors’ conclusions.