The claimant was involved in an accident and was deemed to be catastrophically impaired on May 23, 2018. The claimant applied for housekeeping and home maintenance (HH) benefits provided by her son prior to her CAT determination, for the period of October 4, 2015 to August 12, 2018. This claim was denied by the insurer. Adjudicator Norris held that the claimant was not entitled to the $14,900 claimed for HH provided by the claimant’s son. While the son was “employed” to provide HH services to the claimant, the claimant did not provide any evidence that her son provided these services in the course of his employment, occupation or profession in which he was ordinarily engaged in, or, sustained an economic loss as a result of providing the services. Additionally, Adjudicator Norris found that the claimant did not demonstrate that the benefits were unreasonably withheld or delayed by the insurer. The insurer’s delay in responding to the claim for HH benefits occurred between August 16, 2018 to October 5, 2018 had no impact on the claimant’s ability to incur the expense, as it occurred after the claimant’s incurred HH period of services from October 4, 2015 to August 12, 2018.
