The claimant sought entitlement to NEBs, removal from the MIG, and various medical benefits. She alleged that the accident aggravated injuries from an earlier accident. Adjudicator Sharda held that the claimant suffered from pre-existing psychological impairments and chronic pain, which were worsened by the accident, and entitled to her treatment outside of the MIG; further physiotherapy was also awarded. Finally, Adjudicator Sharda awarded NEBs on the basis that the claimant’s pre-accident activities of daily living were restricted. The claimant’s affidavit evidence went unchallenged by the insurer.