J.N. v. Aviva General Insurance Company (17-000518)

The claimant sought entitlement to NEBs and the cost of an in-home assessment. Adjudicator Truong dismissed the claim for NEBs, but awarded the in-home assessment. She found the reports by the claimant’s assessors to be contradictory and unhelpful in supporting the NEB claim. There were also injuries that the claimant’s assessor tried to link to the accident, but for which no persuasive evidence was put forward. There were also inconsistencies in the claimant’s evidence regarding her functionality. In terms of the in-home assessment, Adjudicator Truong found it payable because the claimant had been removed from the MIG.