The catastrophically-impaired claimant brought an application to dispute medical and housekeeping benefits. Her claim for housekeeping was denied because she was unable to establish that the workers that she hired had provided services in the scope of employment they ordinarily engaged in. Adjudicator Grant found that it was not enough for the claimant’s hired workers to have claimed to be certified professionals on Kijiji. Adjudicator Grant held that the treatment plan for an emotional support dog was denied under s. 38 because the claimant had incurred the expense prior to submitting the treatment plan. Finally, Adjudicator Grant found that the claimant’s treatment plan for lidocaine injections was not reasonable or necessary. The claimant was noted to have stated in her medical records that she did not find the injections helpful, and several of her treatment providers had opined that the injections were not reasonable or necessary.