The claimant was involved in a motor vehicle accident in 2014. She applied to the LAT seeking entitlement to pre- and post-104 IRBs. Adjudicator Reilly found that the claimant proved on a balance of probabilities that she sustained a substantial inability to perform her pre-accident employment as a result of the accident, and was entitled to pre-104 IRBs plus interest. The claimant did not meet the complete inability test for post-104 IRBs. Adjudicator Reilly considered evidence relating to the claimant’s various employment-related training and experience, as well as evidence indicating the claimant participated in volunteer activities and was a family caregiver in the post-104 period.