The insurer alleged that the accident was staged and refused to pay accident benefits. The claimant sought disclosure of the insurer’s unredacted log notes, the property damage file, and the notes for the related BI claims. Adjudicator Maedel ordered that the insurer produce redacted log notes pertaining to the accident investigation and denial of benefits up to the date of the hearing, redacted log notes regarding the property damage file, and the redacted log notes for the BI claim (the BI parties had provided authorizations, so no privacy issues arose). All redactions were to be explained and a summary of the redaction to be provided. No privileged information was ordered to be provided.
